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Apple reportedly investigating iPad Wi-Fi issues, offering replacements

Apple is actively investigating reports that Wi-Fi-only iPad 3 models are having trouble connecting to or getting a strong signal from Wi-Fi networks, according to a memo seen by 9to5 Mac. The problem seems to be related to hardware components, and Apple is apparently offering replacements for affected users. According to the internal Apple Care communications, Apple is "capturing" devices displaying Wi-Fi issues and sending them directly to engineering for evaluation. Potential issues may include frequent dropped connections, slow network speeds, or even the inability to see nearby networks. The problem seems to only affect Wi-Fi models, and not the Wi-Fi + 4G models. It also doesn't appear to affect all users, which suggests the problem is possibly caused by component failures, or perhaps variations in manufacturing affecting the internal antennas. If you're experiencing Wi-Fi issues with your new iPad, let us know in the comments. Then head to your nearest Apple Store to see if you can ...

apple comments communications connection evaluation inability ipad mac replacement variations wi-fi wi-fi-only

Found more than 1 month ago on channel ArsTechnica

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