G2 Crowd Takes On Gartner Magic Quadrant With Crowdsourced Review Platform
G2 Crowd wants to disrupt Gartner’s Magic Quadrant through a real-time, crowdsourced platform of peer reviews and social analytics targeting the CRM and marketing automation markets. The new “Grids” service launches June 1. The platform, free to explore, analyzes and correlates about 15,000 peer reviews that it has aggregated since its launch in February. CEO Abel Goddard says G2 Crowd will sell access to its crowdsourced data and provide comparison tools that customers can use. The value is in the data and how it is segmented. Customers now pay a one-time fee of $199 to get the CRM data. Abel envisions it becoming a subscription model. Grids feeds peer reviews, web traffic, Twitter, LinkedIn, and other social media data into an algorithm to determine how companies are perceived. The peer reviews are weighted more heavily than other data. Reviews so far put Salesforce.com and Microsoft Dynamics in the lead for the CRM market. Leading marketing automation companies include Marketo, ...
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Zoho Launches Card Scanner With Direct CRM Integration
Zoho has a new Card Scanner app for iOS for its SaaS platform that allows a customer to take a photo of a business card and have that data stored in the Zoho CRM or as a new contact. The app scans business cards in English, French, German and Spanish. An Android app is coming soon. Zoho developed the app to help sales people save time on manual data entry. Cards get left on a desk, never to be looked at again. Automating the process gives the customer a simple way to add to a contact or lead list. Zoho Evangelist Raju Vegesna said in an email interview that the data is synced to the CRM back end. If a business card contains a Twitter handle, Zoho pulls the photo from the user’s Twitter account and syncs it with the CRM system. The data can not be exported from Card Scanner but it can be exported in different ways after getting added to the CRM database. Vegesna said they plan to eventually offer exporting directly from Card Scanner. Tight integration with the Zoho CRM system is what ...
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Riding The Consumerization Wave, Concur Launches An App Store To Show Off Its Partners, Investments
Travel and expense management giant Concur is today launching an app store of its own, featuring the applications from companies it has partnered with, as well as those it has invested in through its recently announced $150 million “Perfect Trip Fund.” In the Concur App Center, as the new marketplace is called, visitors can browse through apps designed for themselves as individuals, as well as those meant for corporate use. Despite the very business-minded focus of many of Concur’s application partners (TechCrunch’s parent company Aol, for example, forces us to use uses Concur for managing expenses), the new App Center has a very consumer-friendly look and feel. The company tells us that it now houses over 30 Concur partner apps, including the big name consumer brand TripIt, for example. It’s also currently featuring apps from Avis, CIBTvisas, and TripLingo, directly on the App Center’s homepage. The company has also partnered with several companies across different industries ...
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Cisco's Lew Tucker On The Internet Of Everything And The Tie To An App-Centric World
Cisco’s Lew Tucker stood onstage today at Cloud Connect and pitched the networking giant’s “Internet of Everything,” an app-centric world that will be worth $14.5 trillion over the next couple of years. Whereas the Internet of Things is all the objects in our world, Tucker says the IoE is the smart grids and, really, the entire supply chain and its transformation. Big enterprise companies are good at this kind of thing. They talk about huge market opportunities and great futures with tremendous upside, but it’s a question of how nimble they can be with startups innovating so fast. Tucker, however, gets credit for explaining how an app-centric world ties in with software-defined networking (SDN) and the switch from traditional, heavyweight systems of records (ERP, CRM) to systems of engagement (apps, lightweight services that provide feedback loops). Tucker, citing Cisco’s own study, says there is $4.9 trillion in immediate opportunity through the development of such things ...
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Microsoft To Start Integrating Yammer Into Office 365 And SharePoint This Summer, Deeper Connections Coming This Fall
Microsoft wants to make Yammer the social layer across all of its products and today, at Convergence 2013, the company announced a more detailed roadmap for how it plans to do so. Earlier this year, it started by integrating Yammer and Dynamics CRM, but the company obviously has larger plans for the former TechCrunch50 winner it acquired for over $1 billion. This summer, Microsoft will roll out an update to Office 365 that will allow its customers to replace the SharePoint newsfeed with Yammer. This fall, it will expand this integration with support for single sign-on and seamless navigation right inside of Office 365?s global navigation bar. As Microsoft’s senior director of its Office Division Jared Spataro told me earlier today, this first integration of Yammer and Office 365 will be a “very simple integration.” This means, for example, that users still have to sign in to Yammer separately, as the single sign-on will only launch in the fall. The update simply replaces the “Newsfeed” ...
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